Susan Napier was very responsive yet respectful of our timeline from the beginning. We were often amazed at how quickly she would schedule showings for us (sometimes up to 7-8 on one afternoon!).
Top-notch from start to finish. A true professional.
Over the 90 days we worked with Susan we grew to respect her knowledge of the home-buying process and asked for her input all along the way. Because it has been more than 10 years since either my wife or I had owned real estate, Susan was great about educating us without making us feel dumb.
We are overjoyed with the final results and are excited about what will likely be our last home purchase. 
Richard